Welcome to Maryam Casbarro.
We always value the shopping experience of every customer and are committed to providing excellent after-sales service.
Due to continuous losses, we are currently conducting a clearance sale of our outdoor chairs at a loss. Although this is a clearance sale, we still support reasonable returns and refunds, so please feel free to purchase.
I. Shipping Information
Shipping Location: US Warehouse
Order Processing Time: Same-day processing
Shipping Time: Approximately 2 business days
Actual delivery time may be slightly delayed due to weather, holidays, or peak logistics periods.
II. Return Period
Customers can apply for returns within 30 days of receiving the goods.
Orders exceeding the return period may not be eligible for a refund.
III. Returns of Opened Items
We support returns after opening.
Even if the item has been opened, as long as the item does not show signs of damage caused by the customer, severe signs of use, or missing accessories, you can still apply for a return and refund.
IV. Returnable Circumstances
Returns are permitted in the following situations:
Product has quality issues
Product damaged during shipping
Incorrect product received
Product clearly does not match the order description
Return requested after normal purchase
V. Non-Returnable Circumstances
Returns may not be permitted in the following situations:
Product damaged by human error
Product accessories severely missing
Return period exceeded 30 days
Malicious refunds or abnormal order behavior
VI. Refund Time
After the returned item is approved, the refund will usually be returned to your original payment account within 3 business days.
The specific arrival time may vary slightly depending on the payment institution.
VII. Return Process
To apply for a return, please contact us via customer service email and provide:
Order number
Recipient’s name
Description of problem
Product photo (if applicable)
Customer service will provide a return address and detailed return steps after review.
VIII. Return Address Contact
Email: maryam.casbarro@porchparadise.shop
Phone: 6464002676
Address: 11906 Bristol Manor Ct, Rockville, MD, 20852
IX. Clearance Sale Notice
Due to continuous losses, Maryam Casbarro is currently conducting a clearance sale at a loss. Some items have limited stock and may not be restocked after they are sold out.
Thank you for your support and understanding. We will continue to handle every order and after-sales service diligently.